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Start Your Return

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Questions?

Is it easy to return items?

So easy! Just enter your order email and search for your orders. Follow the instructions and once your return is authorized, you'll receive step-by-step instructions and a downloadable shipping label via email. Please send your original order form along with your return for faster processing

Returns are $7 flat and automatically deducted from your refund. Your shipping label is issued through United Parcel Service (UPS). Find the closest UPS drop off location here.

You can also send your return package back to us through your own shipping methods. Just let us know in your order form and we'll give you a full refund.

How soon will I get my refund?

Once your items have been received by our warehouse and are inspected by our team, your refund will be issued back to your original form of payment within 72 hours. From there, it may take 4-6 weeks to show up on your billing statement.

What items are returnable?

  • Eligible items purchased within the last 30 days are eligible for returns. Sale and jewelry items are NOT returnable.

What items are non-returnable?

  • Items marked as final sale.
  • Jewelry and accessories.
  • Free gifts or promotional items with retail value.

Who is responsible for return shipping?

The customer is, however, in the event you receive an incorrect or defective item from us, email us at hello@morninglavender.com to start a replacement process.

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